Privacy Policy
Last updated: June 2026
1. Introduction
FindWelle ("we", "our", or "us") is committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you use our website and services.
2. Information We Collect
We may collect information about you in various ways, including:
- Personal Data: Name, email address, phone number, and other contact information you provide when using our services or contacting us.
- Search Preferences: Property criteria, budget ranges, location preferences, and other search-related information.
- Usage Data: Information about how you interact with our website, including pages visited, time spent, and features used.
- Device Information: Browser type, operating system, IP address, and device identifiers.
3. How We Use Your Information
We use the information we collect to:
- Provide and improve our property matching services
- Connect you with relevant real estate agents and developers
- Send you property recommendations and updates
- Respond to your inquiries and provide customer support
- Analyze usage patterns to enhance user experience
- Comply with legal obligations
4. Information Sharing
We may share your information with:
- Real Estate Partners: Verified agents and developers when you express interest in their properties.
- Service Providers: Third parties who help us operate our platform and provide services.
- Legal Requirements: When required by law or to protect our rights and safety.
5. Data Security
We implement appropriate technical and organizational measures to protect your personal information against unauthorized access, alteration, disclosure, or destruction. However, no method of transmission over the Internet is 100% secure.
6. Search Data Collection
What we collect: Search queries entered into the platform, and a session identifier for users who are not logged in.
Why we collect it: To improve search relevance, understand what buyers are looking for, and develop the platform based on real user needs.
No personal data for anonymous users: If you search without creating an account, we do not collect any information that identifies you personally. Only your query and a temporary session ID are stored.
Retention: Search queries are retained for 90 days and then automatically deleted. If you have an account, you can request deletion of your data at any time by contacting us.
7. Your Rights
Depending on your location, you may have the right to:
- Access the personal information we hold about you
- Request correction of inaccurate data
- Request deletion of your data
- Object to or restrict processing of your data
- Data portability
- Withdraw consent at any time
8. Cookies
We use cookies and similar technologies to enhance your experience. Please refer to our Cookie Policy for more information about how we use cookies.
9. Changes to This Policy
We may update this Privacy Policy from time to time. We will notify you of any changes by posting the new policy on this page and updating the "Last updated" date.
10. Contact Us
If you have any questions about this Privacy Policy, please contact us.